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Theresa Relken

Theresa Relken

Emergency Response Manager

Theresa Relken

Emergency Response Manager

About Theresa Relken:


Theresa Relken is an accomplished Emergency Response Manager and Dispatcher with a passion for ensuring public safety and managing crisis situations effectively. With over a decade of experience in emergency response and dispatch operations, Theresa has demonstrated exceptional leadership, critical thinking, and communication skills.

Throughout her career, Theresa has served in various capacities within the emergency response field, gaining invaluable experience and expertise. Her journey began as a dispatcher, where she honed her ability to remain calm under pressure, prioritize tasks, and coordinate resources efficiently during emergencies. Her dedication and commitment to excellence quickly earned her promotions to higher roles within the organization.

As an Emergency Response Manager, Theresa oversees the coordination and deployment of emergency services in response to various incidents, including natural disasters, accidents, and medical emergencies. She works closely with first responders, law enforcement agencies, and other stakeholders to ensure a swift and effective response to emergencies, prioritizing the safety and well-being of affected individuals.

Theresa is known for her exceptional organizational skills and attention to detail, which enable her to develop comprehensive emergency response plans and protocols tailored to specific scenarios. She regularly conducts training sessions and drills to ensure that her team is prepared to handle any situation that may arise.

In addition to her managerial responsibilities, Theresa remains actively involved in dispatch operations, utilizing her expertise to provide guidance and support to dispatchers during high-stress situations. Her hands-on approach and willingness to lead by example have earned her the respect and admiration of her colleagues.

Theresa is deeply committed to continuous improvement and stays abreast of the latest developments and best practices in emergency management and dispatch operations. She holds certifications in emergency response management and regularly attends professional development workshops and conferences to enhance her skills and knowledge.

Outside of her professional endeavors, Theresa is actively involved in her community, volunteering her time and expertise to support local emergency preparedness initiatives. She is dedicated to making a positive impact and ensuring that her community is well-equipped to handle emergencies effectively.

With her unwavering dedication, expertise, and leadership skills, Theresa Relken continues to play a vital role in safeguarding lives and property during times of crisis, embodying the highest standards of professionalism and excellence in emergency response management and dispatch.

Jobs Completed by Theresa Relken

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The Woodlands, TX

April 1, 2024

All items affected by the fire were inventoried, with special attention given to identifying total loss items. Salvageable items were packed out of the garage and attic space for cleaning and restoration. Total loss items were also removed from the premises and stored onsite. Total loss items were stored in the onsite POD until the claim and reconstruction process was completed. The salvageable items were thoroughly cleaned and restored to pre-fire condition. After the reconstruction was finished, and the claim was settled, the total loss items were disposed of properly.

Humble, TX

April 1, 2024

Oven fire caused damage to the kitchen, causing a hole in the ceiling and damage to the cabinets and counters. Added new cabinets and countertops and fresh paint throughout the house.

Humble, TX

March 20, 2024

We understand how important it is to have a safe and comfortable home, and we wanted to make sure that Mr. Na felt at ease during this difficult time. To achieve this, we took great care in demolishing all affected building materials and went above and beyond to clean every surface in the home, including the framing. Our goal was to provide Mr. Na with a clean, fresh slate to complete the repairs to his home.

Cypress, TX

January 31, 2024

Despite the daunting task, our team meticulously combed through each room, carefully sifting through the remnants, and painstakingly reconstructing the list of contents. Every effort was made to ensure accuracy and thoroughness in documenting the losses incurred.

Houston, TX

December 13, 2023

We extracted the water, removed the soot and disinfected the areas that were affected. We installed new flooring and baseboards in addition to painting.