Frank Ngu

Houston, TX

November 26, 2024

Upon receiving the initial call, we swiftly mobilized resources to address the situation. A project manager was on-site the very same day, and our team was dispatched immediately to remove all contents from the residence. Once the pack-out was complete, water mitigation and extraction procedures commenced without delay to mitigate further damage. We successfully extracted all water from the Holder Residence by completing the mitigation process, while simultaneously restoring the damaged contents to their original condition.

Conroe, TX

November 20, 2024

As soon as Frontier Services Group received their emergency call, we promptly mobilized a team to deliver our specialized services. Our first step was to secure the affected areas of the residence through an immediate temporary board-up. We then meticulously handled the homeowner’s belongings, carefully packing and transporting them to our warehouse, where they were cleaned and stored. Throughout this challenging restoration process, we ensured the safekeeping of their items, providing peace of mind as the homeowner works with Frontier Services Group toward restoring their property. The homeowners of the Raley Residence expressed immense gratitude for the meticulous care Frontier Services Group took with their belongings. They were highly satisfied with the comprehensive services provided and the positive impact on the restoration of their home.

Houston, TX

September 4, 2024

After a tree fell onto the roof of the Barnett residence, Frontier was called to conduct an assessment. Our team arrived on-site within one hour of the initial call. We promptly removed the tree from the roof the same day. Utilizing a thermal imaging camera, we inspected the high ceilings for potential water damage and immediately began the demolition and drying process. The Barnett family expressed their gratitude for our swift response and the quality of service provided.

The Woodlands, TX

April 1, 2024

All items affected by the fire were inventoried, with special attention given to identifying total loss items. Salvageable items were packed out of the garage and attic space for cleaning and restoration. Total loss items were also removed from the premises and stored onsite. Total loss items were stored in the onsite POD until the claim and reconstruction process was completed. The salvageable items were thoroughly cleaned and restored to pre-fire condition. After the reconstruction was finished, and the claim was settled, the total loss items were disposed of properly.

Humble, TX

April 1, 2024

Oven fire caused damage to the kitchen, causing a hole in the ceiling and damage to the cabinets and counters. Added new cabinets and countertops and fresh paint throughout the house.

Kingwood, TX

March 4, 2024

To facilitate the mitigation and repair process effectively, all items were carefully moved to an on-site storage container. This step ensured that the restoration work could commence without any hindrance. Following the completion of repairs, all items that were temporarily relocated have now been moved back to their original locations. Our team ensured meticulous attention to detail, ensuring that everything was returned to its rightful place.

Cypress, TX

January 31, 2024

Despite the daunting task, our team meticulously combed through each room, carefully sifting through the remnants, and painstakingly reconstructing the list of contents. Every effort was made to ensure accuracy and thoroughness in documenting the losses incurred.

Houston, TX

January 23, 2024

Frontier remediated the water damage and reconstruction the house to pre loss condition.

Houston, TX

December 13, 2023

We extracted the water, removed the soot and disinfected the areas that were affected. We installed new flooring and baseboards in addition to painting.

Katy, TX

July 20, 2021

The customer was needing their home cleaned after a fire. We performed a deep cleaning, including fogging the property. We used the HEPPA vacuums to filter eliminate the smoke smell and improve the air quality. The family was so grateful to have a healthy can clean home again.