Reviews for Frontier Services Group

• Reviewed By: Jackie M.
• Location: The Woodlands, TX
• June 24th, 2019
• This review was copy/pasted from:
  
• Original Review Link: https://www.google.com/search?q=frontier+services+group+houston&sxsrf=ALeKk024xQZURxb6JFhzkpHxtNm2Lo52FQ%3A1627493594689&ei=2pQBYc3AKaP0juMP8dG2qAw&oq=Frontier+Services+Group+in+hous&gs_lcp=Cgdnd3Mtd2l6EAMYADIGCAAQFhAeMgYIABAWEB46BwgjELADECc6BwgAEEcQsAM6E

• Comment: Several years ago when we were on an out of state vacation; disaster struck. A toilet connection broke loose under one of the upstairs bathrooms. We’d already been gone a week. We got a phone call saying water, lots of water was coming out of all our doors and garage. Fortunately, we knew Dennet Vera and Greg Autrey, as friends, but also from a previous water restoration accident from a hot water heater in the attic.
  We made ONE call to them; they were at our house within the hour.
  You can not imagine the horror and relief knowing we would be taken care of, even not being home.
  Unfortunately the water had already collapsed our kitchen ceiling, causing cabinets to shift, and knocking a photograph off wall of the powder room next to the kitchen, severing that toilet water line.
  More water, but this time it covered the entire downstairs!
  Move forward 5 months, Frontier had moved, dried what was salvageable, packed up all our belongings, thoughtfully documenting each box and moved them to a temperature controlled storage facility nearby.
  They began the amazing process of air drying the interior of our home, removing all the wet drywall, damaged wood floors, tile floors, and carpet!
  When we returned after a total of 10 days later, our home was empty but well on its way to be restored.
  Their organized process helped us choose new upgrades, redesigned our kitchen, and worked with our insurance company every step of the way.
  Our 4000 sq ft home looked brand new when the work was all done. They listened to all our questions, offered cost saving changes, searched for all new appliances for us, paint colors, carpet, wood flooring, granite, took down and reinstalled our undamaged window blinds, fans etc; a few unscathed things in our home. They helped us itemize our losses, food, clothing, shoes, toys, bedding; you name it, we lost it. But their quick response saved our big Furniture, antique furniture, and many big items that weren’t affected by the five inches of water.
  When friends come in our home, even years later, they compliment the amazing work they did.
  
  We still are so appreciative of their professionalism, detail to perfection and ease they put us, while we were facing a scary time in our life.
  If you find yourself in need of restoration or remodeling, you won’t be disappointed working with Frontier!
  We always recommend their services!
• Overall Rating