Reviews for Frontier Services Group
- Reviewed By: Gale S.
- Location: Pearland, TX
-
This review was copy/pasted from:
- Original Review Link: https://www.google.com/search?q=frontier+services+group+houston&sxsrf=ALeKk024xQZURxb6JFhzkpHxtNm2Lo52FQ%3A1627493594689&ei=2pQBYc3AKaP0juMP8dG2qAw&oq=Frontier+Services+Group+in+hous&gs_lcp=Cgdnd3Mtd2l6EAMYADIGCAAQFhAeMgYIABAWEB46BwgjELADECc6BwgAEEcQsAM6E
-
Comment:
On February 16,2021 I had a pipe break in the attic(due to the tumultuous freeze)above my three car garage. Almost half of the garage was damaged. I immediately called two companies that were highly recommended by insurance companies and left them voice mails. Neither company had the courtesy and professionalism to ever return my call. In fact, as on today, I have yet to hear from either of them!
I then called Frontier Services Group and spoke to one of the owners, Gregg Autrey. Although they were inundated with work orders, Gregg was still gracious enough to set an appointment for me on 2-23-2021.The Frontier crew was punctual, professional and polite. I was given an estimate to cut out the damaged drywall, decontaminate the area, clean up the garage and bag and remove all debris. We agreed on a very reasonable price and the crew completed the job that day! They also set up air movers as well as a dehumidifier to ensure against mold and mildew. The stellar work was done expeditiously, yet meticulously to my complete satisfaction.
Throughout this entire ordeal, Christina Escobedo, the office manager went above and beyond the call of duty. She was the liaison and the "Gorilla Glue" that initiated and expedited this arduous task from inception to completion. She was available after hours as well as on weekends. It is without trepidation, that I commend her with highest regards and recommend that receives a plethora of accolades as well as a hefty salary increase!! Kudos to the entire Frontier Services Group for a job well done, in fact, the work performed exceeds my expectations!
Thanks, Gale Sharpe
Services: Mould inspection, Water damage cleanup, Mould removal -
Overall Rating