Water Damage Restoration & Fire Damage Clean-Up in Pearland

• Pearland, TX | January 16, 2024
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This company is so amazing. If you ever have a water disaster, (that's my only experience) this is the company to call! I chose this company by screaming(I was panicking) into my phone for the best company for water disasters. Frontier Services name popped up. I did not look to see the reviews or how many stars they had. I just called the number. From my first call, late night November 9. 2023, until today, January 16, 2024, Frontier has been such a blessing and beyond amazing. It started with the dispatch person to Omar and him showing up,(it seemed instantaneously), to his dry out team, and the team taking out floors and walls, to David the Adjuster working with my insurance company, Allstate (that was painful to be part of as the insurance company did not want to pay for hardly anything) to Nicholas and Milka and their pack out team(going lovingly through my items and saving as much as they could and placing it all in two pods) to today. Now the main part is getting ready to begin as Palay, Project Mgr. starts putting my house back together better than it was. I have every confidence that his team will be as good as or better than the other teams, based on what the other teams have done so far. I normally don't write reviews, but I had to tell someone about this company! I will continue to update this post as the job moves toward completion. Thanks Kelly for getting me the information I needed and forwarding all those pictures of the contents in my home. I don't ever want to go through this situation again, but if do, Frontier will be the company I call.

• Pearland, TX | November 10, 2023
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Jackie was very polite, knowledgeable and professional! Would highly recommend using him!

• Pearland, TX | March 01, 2023
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This company is so awesome that they responded to water emergency on Christmas Eve morning. I would highly recommend them for their professionalism and preparedness for an emergency situation. I gave their info to a real estate company as a referral in case they need help in a similar situation.

• Pearland, TX | February 22, 2023
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Milka and her crew were amazing. They not only displayed compassion but also cared for our contents as if it were their own. We couldn’t have asked for a better team!

• Pearland, TX | March 08, 2022
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My friend could not stop raving about the exceptional work that Jose Pedraza did on her home post Hurricane IDA. He was very professional and diligent in listening to all of her concerns and giving his expert advice to ensure she received the highest quality in service. He gives great customer service which just gave my friend the best experience and reassured her that she chose well.

• Pearland, TX | February 26, 2022
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The owner of this business, Gregg Autrey is such a wonderful person. He visited my small business last week and we all were touched by his dedication for his work, his customers and desire to keep striving for excellence! It was a pleasure meeting him. Please support this business. Local businesses are the life of our community!

• Pearland, TX | July 25, 2021
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Milka and her crew did an amazing work packing everything up and co coordinating what was a big mess, they were prompt in arriving, within an hour of Leo coming out.

• Pearland, TX | July 11, 2021
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Great experience with their furniture inventory following a flood as well as professional packing, moving and storage. Great communications throughout as well as professional courtesies making us feel important as a customer.

• Pearland, TX | April 30, 2021
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On February 16,2021 I had a pipe break in the attic(due to the tumultuous freeze)above my three car garage. Almost half of the garage was damaged. I immediately called two companies that were highly recommended by insurance companies and left them voice mails. Neither company had the courtesy and professionalism to ever return my call. In fact, as on today, I have yet to hear from either of them! I then called Frontier Services Group and spoke to one of the owners, Gregg Autrey. Although they were inundated with work orders, Gregg was still gracious enough to set an appointment for me on 2-23-2021.The Frontier crew was punctual, professional and polite. I was given an estimate to cut out the damaged drywall, decontaminate the area, clean up the garage and bag and remove all debris. We agreed on a very reasonable price and the crew completed the job that day! They also set up air movers as well as a dehumidifier to ensure against mold and mildew. The stellar work was done expeditiously, yet meticulously to my complete satisfaction. Throughout this entire ordeal, Christina Escobedo, the office manager went above and beyond the call of duty. She was the liaison and the "Gorilla Glue" that initiated and expedited this arduous task from inception to completion. She was available after hours as well as on weekends. It is without trepidation, that I commend her with highest regards and recommend that receives a plethora of accolades as well as a hefty salary increase!! Kudos to the entire Frontier Services Group for a job well done, in fact, the work performed exceeds my expectations! Thanks, Gale Sharpe Services: Mould inspection, Water damage cleanup, Mould removal

• Pearland, TX | May 16, 2020
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We started working with Frontier thru our insurance company due to a leak. Matt Ewing came in to meet with us and took us thru the process of what to expect. He lined up everyone to assist since we found out we had mold and at the time I was going thru chemotherapy. We had to move out quickly due to mold and they moved quickly to pack us up and start the process of remediation and demolition of our kitchen and bathroom to remove any mold that was found. They were very detailed in packing us up to inventorying everything with pictures and logs of what was packed. Some items were boxed and left at our house while others were packed and unpacked at our condo while being out. They took several large items to there warehouse. Most of the time you would expect to lose items or have it damaged. We just moved back into our home after 7 months of remodeling and again we called Matt as we needed to be moved back in quickly and we had tremendous clean up due to dust. His team was there again to assist and packed up our condo and unpacked everything they had boxed or removed. Nothing was damaged or lost! I want to give a special shout out to Naomi who supervised from beginning to end and thank you to Matt for taking care of us during a vulnerable time. I’m happy to say we’re home and I’m cancer free!